Certify is the former name of Emburse Professional, a cloud platform for travel, invoice, and expense management. It is not best understood as a general AI assistant. The core workflow is financial and traceable: employees capture expenses and receipts, managers review them, Finance processes reports, and the organisation keeps policies, statuses, and reporting in one place.
Who is Certify for?
Certify is a fit for mid-sized organisations that no longer want expense work to depend on email, spreadsheets, and isolated receipt folders. Typical users include:
- Employees who collect receipts on mobile or desktop and assemble expense reports.
- Managers who approve individual lines or complete reports, return them, and ask questions.
- Finance and accounting teams that review, process, reimburse, and export approved reports.
- Organisations with travel, expense, or approval policies that need one history instead of scattered evidence.
For a five-person team with only a few monthly receipts, the platform may be more machinery than necessary. Its value increases when several people, cost centres, approvers, card transactions, or recurring reviews are involved.
What Certify covers in practice
The workflow starts with a receipt or expense. An item can be taken from the Wallet into a draft report and enriched with category, date, amount, project, or comments before submission. The report then follows the configured approval path. Reviewers can inspect the receipt, expense line, policy signal, and approval history; they can approve or reject a line, split it, add a note, or send a question back to the submitter.
After approval, Finance can process the report and trigger reimbursement or a downstream accounting step. Spend Requests provide a way to request approval for planned spending before the expense happens. Reports and exports support reconciliation, audits, and expense analysis. Exact fields, roles, integrations, and modules depend on the Emburse product configuration and contract.
Concrete use cases
- Business travel: An employee photographs hotel and meal receipts, assigns them to a trip, and submits the report after returning. The manager checks policy signals and requests missing context instead of restarting the report by email.
- Pre-approved budget: A team creates a Spend Request for a conference or customer trip. Later expenses can be compared with an approved expectation and accountable budget owner.
- Card reconciliation: Imported card transactions are matched with receipts and expense lines. Unexplained items remain visible instead of disappearing into a month-end spreadsheet.
- Billable expenses: A consultancy marks costs as billable to a client and exports them with supporting receipts for review or rebilling.
- Finance processing: Accounting reviews approved reports, processes them on a defined schedule, and uses reimbursement, open-report, or receipt reports for follow-up.
Key features
- Capture receipts and expenses through the web or the Emburse Professional mobile app.
- Create, edit, submit, and track expense reports.
- Support approval history, comments, inquiries, individual rejection, and handoffs.
- Surface missing receipts, policy signals, and administrative flags during review.
- Use Spend Requests for planned expenses before the transaction takes place.
- Provide reimbursement, accounts-payable data, and financial reports for downstream work.
- Connect card and accounting data through available integrations and data feeds.
Limits and review points
Certify does not replace an expense policy, a tax review, or accountable approval. A receipt image does not make a charge compliant automatically; categories, cost centres, VAT, entertainment rules, and billable status still need clear decisions. A policy flag is a prompt to review, not a final ruling on reimbursement.
Before rollout, test countries, currencies, payment routes, roles, retention rules, and accounting exports with real sample data. For personal or sensitive receipts, include data protection, processing terms, access control, and deletion processes in the approval. Emburse publishes product, security, integration, and service information, but availability and commercial terms should be confirmed for the intended configuration.
Editorial Assessment
Certify is a serious option for a governed expense process, not a generic workflow-AI product. We would start with one travel or card-report process and measure time to submission, questions per report, missing-receipt rate, time to processing, and export effort. If policy ownership and approval responsibilities are unclear, the platform mainly automates the confusion.
Its strongest quality is the shared trail from receipt to line item, approval, and status. Its weakness is the configuration work: without useful categories, accountable owners, and accounting mappings, a central interface still creates manual rework.
Costs and operating model
Emburse Professional is sold to organisations with a tailored functional and service scope, so the product page does not provide a universally reliable standard price. Budget planning should include more than user licences: Travel or Invoice modules, integrations, implementation, support, card and payment flows, and internal administration can all matter. Compare a quote with a representative process and the required roles, not only with a polished demo.
Open frequently asked questions
FAQ
Is Certify still a separate product name?
Certify has been brought into Emburse Professional. People looking for Certify should therefore confirm which Professional features and current contract scope they are evaluating.
Can Certify read receipts automatically?
Emburse Professional documentation covers uploading and capturing receipts and references an OCR transcription platform. Extracted fields should still be checked against the original receipt, the policy, and the accounting context.
Who decides whether an expense is reimbursed?
The configured approval and processing workflow determines the next step. The platform supports roles, signals, and history, but it does not replace company policy or accountable human review.
Is Certify suitable for small businesses?
Yes, when multiple employees, approvals, or accounting handoffs need structure. For very few and simple expenses, a smaller product may be cheaper and easier to administer.
What should a pilot test?
Use real receipts from one trip or card statement, including one missing and one problematic receipt. Test mobile capture, questions, approval, status, reimbursement flow, and export before deciding on a broad rollout.